Evoke have been an exemplary supplier of telecom services since 2015. This local business not only provides great value, but always goes the extra mile to deliver outstanding customer care and support.
David and his team have been a ‘breath of fresh air’ and we are delighted with the helpful attitude, honest advice and friendly service from Evoke Telecom.
Evoke has provided cost effect solutions coupled with great service and knowledgeable staff - what more could we ask for.
Evoke provided us with a very cost effective telephone system, they listened to our needs and delivered, they are also available for emergencies very easily and deal with issues very promptly, I would recommend them highly.
The team at Evoke always go the extra mile to offer the very best customer experience. I could not recommend them enough.
We have been extremely impressed with the excellent Support received and the exceptional customer service provided by Evoke Telecom, we highly recommend Evoke Telecom to any business.
Evoke Telecom were able to recommend an exceptional communications solution for the school which we are very delighted with. The technical team were highly knowledgeable and experienced, the migration to the new system went extremely well and there were no disruptions to services. We wouldn’t hesitate to recommend such a wonderful professional company that really looks after the customer from day one.
PSI employed Evoke for an extremely complicated project with very tight deadlines and numerous stakeholders. It was a high risk and high value implementation that has proven to be a real success. I have no doubt in my mind that this was largely down to Susie’s leadership of the project. She managed all stakeholders and the full supply chain with an extremely tight rein whilst remaining charming and graceful at all times, even when put under real pressure. PSI are extremely grateful to the team at Evoke for doing such a good job and will look for further opportunities to work with such a high performing team.
It was obvious from the very first meeting with David, that Evoke Telecom had the knowledge and technical expertise we were looking for. The engineers understood our needs and did an exceptional job in transferring us across to the new system. We would like to mention Steve in particular for his amazing knowledge and support. The hotel now has a modern telephone system that has completely transformed how we look after our guests and customers. We could not recommend David and the team highly enough to anyone that is considering updating their business communications.
Everything has been full steam ahead since the office move and I have been meaning to say a BIG thank you for getting us up and running so quickly, it has been a smooth transfer and I can honestly say it has made our life so much easier.
We are pleased to work with Evoke Telecom as a local trusted supplier. Their expertise in voice and data solutions is highly valued and we receive high standards of support and quality workmanship. David and the team demonstrate the same exemplary ethos as we aspire to ourselves, and Evoke's ethical no nonsense approach makes doing business with them a genuine pleasure.
Evoke provided a solution that not only met our requirements but exceed them, enabling us to move our client support to the next level. They delivered the solution faster and at a lower cost than anticipated and helped us see the great potential of modern day telecoms. We are extremely pleased with the service Evoke provided to get this project off the ground so quickly. I wish I has gone to Evoke earlier rather than waste my time with larger service providers that just wanted to push their own limited product range (read more...)
The team at Evoke provided a personal service that you rarely find these days. They installed a new telephone system for us with all the options we needed to ensure that our communication with parents and the wider community is effective and easy to use. David kept in touch regularly to make sure that everything was going well and that we had everything we needed. The technicians that installed the system were efficient and friendly and nothing was too much trouble for them. Follow-up support has been excellent and we are now negotiating to move our line rental and calls to Evoke (read more...)
A very efficient and effective service that also helps to reduce costs - what more would any school want!
I really appreciate your honest straight talking approach, it was particularly refreshing. You are certainly a business I am comfortable and confident doing business with.
I wouldn’t turn anywhere else for an honest discussion about my connectivity needs.
We are more than happy with the service provided by Evoke, in particular, the personal and professional service of David Wardell. David and his team have taken the time to try and ensure the smooth running of our VOIP service. I have been most impressed with the level of service from the technical support team whenever we have had problems with our service. I found the support provided fantastic and the staff couldn’t do enough to help me. Issues were resolved in a timely manner as Evoke understands the importance of a reliable phone service. I would recommend Evoke to any business.
Thanks to David at Evoke Telecom we were able to provide a complete process improvement solution to our customer. 3 major benefits have come out:
1) Less wasted sales time;
2) Improved productivity; and
3) Keeping the global CRM project on time and on budget (read more...)
We are really pleased with the solution that Evoke has put together for us. Really, we didn't think we’d be able to benefit from all the features of a telephone system with our budget. But we've actually got all the functionality of a top end solution, without the expensive price tag (read more...)
As a fast growing business we needed a phone system that was reliable and capable of linking across 3 separate buildings. From initial contact, Evoke's service has been exemplary. They have gone the extra mile to offer informative advice as well as providing a system that works for our business. As far as after sales, again there has been someone available to answer our queries very quickly. Thank you very much for a great system and service! (read more...)
I don’t remember the last time I encountered a company that went the extra mile for the sake of customer satisfaction quite like Evoke Telecom. I am extremely impressed by the owners David and Susie, for their professionalism and the excellent customer service they provided throughout our corporation. I would recommend Evoke Telecom to any business seeking a telephony technology solution (read more...)
The new IPECs system indeed provided additional communication options so that communication through our telephone platform is not just limited to ‘in the office’. Thank you to the team at Evoke for the entire set up. Their hard work is recognised and appreciated here at Morningside (read more...)
One of the challenges we faced as a growing business with a small team was how to ensure we didn’t miss vital calls when away from the office. The Evoke team were able to give us a very simple cost effective solution that allows us to receive and make calls in a variety of ways wherever we are. We were amazed at the options available to us and all without the necessity of expensive telecoms equipment. I would not hesitate to highly recommend Evoke for their professional approach and I know as our business grows we can further expand the services we use to grow with it (read more...)
Using the new system via Evoke Telecom has made making calls now a pleasure as it is easy to use and allows me to keep a track of my calls during the day. The service provided by David and his team is fantastic and they are always there to help when I don’t understand something (read more...)
The new inbound call cloud platform from Evoke Telecom means that I am able to provide seamless telephone support for my clients. The clients I work with are constantly juggling their time. The cloud platform allows them to easily and quickly divert their number to The Virtual PA as and when they need to, ensuring their calls are answered when they are not available or at times when they cannot be disturbed. Evoke Telecom Services are a great team to work with, going over and above to find the best solution for my clients needs.
Find out how we can transform the way you work through an overhaul of your telecoms. Call the team at Evoke Telecom now on 0800 8403688 or send us an enquiry using our form to find out more.