See how we’ve helped other schools and colleges, and what some of our education sector clients have to say about us.
In our latest case study, we explain how we provided Loughborough Schools Foundation with a single, safe, flexible and easy to use telecommunications platform. Having previously operated with two separate phone systems, the Foundation had quickly concluded that they needed to identify a new single site solution that would provide not only current, but new levels of student safety. Of key consideration was a ‘safe-schools’ platform that would support classroom lock down, campus wide messaging, as well as lock out and lock in functionality.
Evoke were the first telecommunications provider in the UK to deploy this technology and we are very proud that Avaya who were the supporting technology vendor have used this as a global case study and best-practice example across the 22 countries they represent. Reaseheath College was reluctant to move away from its trusted Avaya IP Office 500 platform. But the transition to the new IP Office Server Edition platform proved notably non-disruptive. What’s more, it has given the College a substantial boost in capacity and unified communications capabilities that promise new efficiencies and savings across its operations.
Rushey Mead now have a latest technology communications platform from which they can extend both their on site and off site communications for very many years to come. And what is more their system was delivered on time and within budget, allowing the school to focus on and finance the most important thing of all – their students education, outcomes and futures.
St Peter & St Paul CE Academy now has a telephone system that directs callers exactly to where they want to go without the need for every call to be answered by the front office team. Absences are effectively managed by the school telephone system. The new system now offers a friendly background environment, be it music or message, for callers waiting on hold. The night service deploys automatically and offers calling and answering options once the school office is closed at the end of the day or week. Further, the team now have access to call recording facilities should they find themselves managing a call that might require a different form of management or approach. All of this was delivered at a lower price than was being paid for the previous aged telephone system.
Evoke have been an exemplary supplier of telecom services since 2015. This local business not only provides great value, but always goes the extra mile to deliver outstanding customer care and support.
The team at Evoke always go the extra mile to offer the very best customer experience. I could not recommend them enough.
Evoke Telecom were able to recommend an exceptional communications solution for the school which we are very delighted with. The technical team were highly knowledgeable and experienced, the migration to the new system went extremely well and there were no disruptions to services. We wouldn’t hesitate to recommend such a wonderful professional company that really looks after the customer from day one.
PSI employed Evoke for an extremely complicated project with very tight deadlines and numerous stakeholders. It was a high risk and high value implementation that has proven to be a real success. I have no doubt in my mind that this was largely down to Susie’s leadership of the project. She managed all stakeholders and the full supply chain with an extremely tight rein whilst remaining charming and graceful at all times, even when put under real pressure. PSI are extremely grateful to the team at Evoke for doing such a good job and will look for further opportunities to work with such a high performing team.
We are pleased to work with Evoke Telecom as a local trusted supplier. Their expertise in voice and data solutions is highly valued and we receive high standards of support and quality workmanship. David and the team demonstrate the same exemplary ethos as we aspire to ourselves, and Evoke's ethical no nonsense approach makes doing business with them a genuine pleasure.
The team at Evoke provided a personal service that you rarely find these days. They installed a new telephone system for us with all the options we needed to ensure that our communication with parents and the wider community is effective and easy to use. David kept in touch regularly to make sure that everything was going well and that we had everything we needed. The technicians that installed the system were efficient and friendly and nothing was too much trouble for them. Follow-up support has been excellent and we are now negotiating to move our line rental and calls to Evoke (read more...)
A very efficient and effective service that also helps to reduce costs - what more would any school want!