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Having previously operated with two separate phone systems, the Foundation had quickly concluded that they needed to identify a new single site solution that would provide not only current, but new levels of student safety. Of key consideration was a ‘safe-schools’ platform that would support classroom lock down, campus wide messaging, as well as lock out and lock in functionality.
Kingdom were looking to deploy video conferencing to reduce Director travel time. After deploying Avaya Scopia / Equinox they soon discovered that they could use Video Conferencing for so much more, including interviewing candidates, providing a more personal customer service experience for their customers, and much much more. As with all Evoke Avaya case studies, this can be found on Avaya’s .com global website and is available to help other Avaya providers in more than 22 countries.
Evoke were the first telecommunications provider in the UK to deploy this technology and we are very proud that Avaya who were the supporting technology vendor have used this as a global case study and best-practice example across the 22 countries they represent. Reaseheath College was reluctant to move away from its trusted Avaya IP Office 500 platform. But the transition to the new IP Office Server Edition platform proved notably non-disruptive. What’s more, it has given the College a substantial boost in capacity and unified communications capabilities that promise new efficiencies and savings across its operations.