Ericsson-LG Enterprise is a joint venture company between Ericsson and LG electronics, two of the world’s largest communications technology companies. Ericsson-LG Enterprise is a leading provider of cutting edge business communications solutions with over 40 years of experience in the global market, operating in over 60 countries around the globe. Ericsson LG have a combined workforce of nearly 142,000 employees, combined revenues in excess of $170 billion and a strong reputation for technology innovation and manufacturing excellence.
Ericsson-LG Enterprise focuses heavily on research and development and this heritage, ethos and market presence mean they truly understand enterprise communications and what it takes to provide reliable, resilient and highly featured communications platforms that enable customers to operate in the most efficient and dynamic way.
Bringing its premium brand ‘iPECS’ into the market, Ericsson-LG Enterprise delivers a complete product line up for Unified Communications from small to large-sized businesses. Evoke Telecom are pleased to present the latest Ericsson-LG solutions and work with our prospective customers to understand which solution best fits their business needs.
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iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet the needs of between 2-2000 users. iPECS UCP has recently been awarded ‘Best SME On-Premise System’ for 2014 and was highly commended in the Enterprise System of the Year category.
iPEC’s UCP (Unified Communications Platform) is a ground-breaking innovative platform that provides built in, out of the box UC and Mobility solutions (UCS Standard) and the option for additional advanced features, collaboration tools and capacity with the addition of an external server (UCS Premium).
iPECS Unified Communications capability is built in to UCP. Users can use voice, video, instant messaging, conference calls and visual voicemail all on one simple and easy to use platform. UC is designed to be intuitive and provide your team easy to use tools and features that can make your business communications more streamlined, efficient and flexible.
Total reliability is the only option for your communications. iPECS UCP is designed to deliver complete resilience through geographic server redundancy and inherent modular architecture. T-Net support also makes management very easy for both local and remote offices.
Access the power of your iPECS unified communications platform your way, regardless of your device or location using smartphone, tablet or PC applications. Mobile working becomes simply an extension to office working as you have easy access to your critical communications whilst on the move, improving business performance and supporting flexible working practices.
iPECS UCP is designed to offer a range of enhanced applications from Ericsson-LG and other specialist application providers. Integration into standard office applications such as Microsoft Outlook or Lync, as well as other applications, means your communications can be truly integrated.
iPECS UCP helps you to make the most of the latest network technologies, such as SIP, optimised call costs using WiFi or use the Ericsson-LG in-built voice conferencing to save on external conference services.
iPECS UCP is designed to deliver the flexibility you need as your organisation grows. Capacity can be expanded by a simple license which means businesses can purchase a system fit for their current needs, saving on initial cost, safe in the knowledge that expansion is cost effective and easy as the business needs change.
Key UCP features include:
Evoke Telecom supplies iPECs UCP solutions in the Nottingham, Leicester, Derby and East Midland’s area as well as nationwide coverage for our multi-site customers. For a friendly and no obligation discussion with one of our telecommunications experts, please call one of the Evoke team on 0800 8403688 or email [email protected]
iPECS eMG80 is Ericsson-LG Enterprise’s hybrid communications platform which supports both IP (IP Telephony) and TDM (Traditional Digital Telephony).
iPECS eMG80 delivers simple and reliable telephony with a feature set that empowers your business to save money, drive productivity and increase customer satisfaction. With a range of embedded features that help your business compete and win and the flexibility to meet the needs of office, home or road based users, the iPECS eMG80 is an ideal communications solution for businesses that require a robust, feature rich telephony solution with simple and intuitive handsets and applications but don’t necessarily want to go down the route of complete unified communications
Key iPECS features include:
Evoke Telecom supplies iPECs eMG80 solutions in the Nottingham, Leicester, Derby and East Midland’s area as well as nationwide coverage for our multi-site customers. For a friendly and no obligation discussion with one of our telecommunications experts, please call one of the Evoke team on 0800 8403688 or email [email protected]
Every business has different communications needs and iPECS UCP is designed to be tailored to your specific market sector and organisation. Ericsson-LG Enterprise offers various applications to help you build a unified communications strategy that meets the needs of every part of your business.
An operator console which helps your receptionist or front desk staff handle high call volumes.
A call recording and monitoring solution tightly integrated with iPECS call platforms and contact centres.
A powerful web based Network Management Tool designed to permit rapid response to system alarms, remote access, analyse system statistics and provide issue alarm notification.
The iPECS open architecture means that integrated third party applications are able to leverage the full power of the iPECS platform and ensure you can build a complete solution around the platform. The iPECS Integrated Applications are compatible with both the UCP and eMG80 range of telephony solutions.
Productivity through intelligence
Icall is designed to integrate into the iPECS platform and use the data and system functionality to deliver you greater insight and control of your communications platform. Five modules cover call reporting, recording, desktop call control, contact centre management and outbound dialling.
Integrate telephony from your desktop delivering call control and full integration into CRM, ERP and specialist applications.
iPECS UCP supports an extensive range of telephones such as digital, IP phones, SIP phones, DECT, Mobile Client and IP Conference phones. Evoke Telecom can help you choose the right combination of telephone handset models for your business based on individuals daily business needs, in line with available budget. Evoke also have a number of UCP starter bundles available which include some initial handsets to get you started.
All of the LIP-9000 series handsets offer full HD Voice quality. This is becoming a popular requirements for many organisations.
The iPECS eMG80 supports an extensive range of telephone handsets including digital, IP, SIP and DECT phones, mobile client and an IP Conference phone. These handsets are designed to meet the needs of a wide range of users across your business and always deliver the best combination of features and functionality at the right price point.
iPECS eMG80 is designed to help your teams quickly understand the benefits and start using them as part of their everyday work processes. With simple to understand shortcuts, feature keys and LCD screen information, there is no need for complex training or laborious user manuals.
IP telephone handsets include:
Digital telephone handsets include:
Evoke Telecom is pleased to offer the Ericsson-LG Enterprise range of mobility handsets. When looking to deploy DECT based technology, Evoke will help you create a solution with the right number of base stations and repeaters to support your mobility handsets following an on-site DECT survey to assess the type of building and coverage required.