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How can Evoke help you plan for the festive period?


Christmas- telecoms changing

As Christmas fast approaches, what are some of the things to consider or be aware of over the festive period?

Will you require any programming or day/night service changes?

Christmas is incredibly busy for these types of requests from our customers. To ensure your programming changes are 100% completed in time, please let us know by Friday 13th December, or before if possible.

Do you have members of staff that need to work from home or provide cover?

We have several customers that will be providing remote support services from home over the Christmas and New Year break. There are several different ways of ensuring seamless telephony and reporting remotely from the office. Please do get in touch if you would like to discuss the options available to you.

Christmas music on hold – do you want to make any changes to your on-hold music/marketing messages?

Now is a perfect time to get in the festive spirit and perhaps launch some Christmas special offers or let your customers know what your plans are over the holiday period.

Evoke Telecom ‘Call to Action’

If you would like to discuss this topic in more detail with one of the Evoke team, please don’t hesitate to call us on 01509 278278 or if you prefer, you can email the team at [email protected]