It seems like now would be a good time to share our plans this year for holiday support and office closure hours.
Needless to say, like many of our customers, outside of the statutory holiday days, the vast majority of our team tend to take the whole Christmas period off. Certainly, this year none of the sales, marketing and accounts teams plan to be heading into the office between Christmas and the New Year.
Service Support is the key area for most of our customers, and so as always we will have a ‘skeleton’ team available for any emergencies outside of the main statutory holiday days.
If you are a 24/7/365 customer the team will be contactable out of hours as usual, using your dedicated service line PIN number.
Here are our Christmas 2018 and 2018/19 New Year holiday hours.
But don’t worry, whatever happens we will be here for you, with plenty of Christmas cheer and the occasional ‘Ho Ho Ho’ 😊