Acquiring a New Business: What do I need to know?

Evoke Telecom are regularly approached by agencies acting on behalf of clients wishing to buy

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System Software Assurance SSA and IPOSS: What is this and do I need it?

Today, telephony and communication is as much about software as it is hardware. Indeed, even

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Avaya Handset Update

We can’t wait for May and June.  May sees the latest software upgrade for Avaya’s

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Information on hold: Are you a ‘Greensleeves’ or are you a ‘beep beep’?

We’ve all been there, holding the phone, waiting to get through and listening to repetitive

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